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Practical Insights (Blog)

Instilling a Quality Culture as a Business Matures

Companies that effectively manage their quality culture stand to gain a competitive edge yet, in our experience, many organizations are still not viewing quality as a cross-organizational issue. To embed a quality culture, an organization must first understand what quality is in their industry before developing a Quality Management Operating System that matches their specific environment and takes full advantage of the potential of their talent.

For example, when the Private Equity owner of a leading manufacturing company was concerned about quality and throughput, they knew capability uplift was needed across the entire business. With limited quality systems in place, the culture was one of ‘muscling through’ output. As a result, they were plagued by quality defect issues, a high workforce turnover and a growing sales order backlog. Managers recognized that, in order to drive enhanced throughput, increased profitability and market share and improve the customer experience they needed to build a consistent professional management capability and cross-functional quality system.

Click here to find out how we helped them to achieve their goal, increasing throughput by 22% and achieving a 333% improvement in first pass quality. 

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As specialists in procurement, logistics and operations, we know that there are cost savings to be found almost everywhere in the key areas of your value chain. Not only that, we have the experience, methodology and capability to deliver significant savings and help clients move up the maturity curve to achieve Total Value Optimization™.

Find out how Maine Pointe can help assess your operations and implement improvement projects that deliver fast and compelling economic returns.

Contact us to arrange a call.

Topics: Operations Excellence Total Value Optimization