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End-to-End Supply Chain Collaboration Best Practices

This research white paper from the Global Supply Chain Institute (GSCI), sponsored by Maine Pointe, concludes that supply chain complexities can be successfully overcome through better end-to-end-collaboration and identifies this as a largely untapped area for competitive advantage.

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What's in this eBook?


Achieving End-to-End Supply Chain Collaboration

The unique nature of the end-to-end supply chain must be clearly understood to establish how to deploy collaboration initiatives to accelerate value creation




Collaboration Interfaces

Some supply chain organizations collaborate with a strategic external partner more effectively than with internal





The final element for successful supply chain collaboration is to approach the work with a holistic, end-to-end perspective



Historically, supply chains have focused on delivering products and services by one of the two following internal or external approaches:

  • Make—doing it yourself or,
  • Buy—negotiating support from other parties.

A key factor in the decision to make rather than buy typically revolves around whether the capability is a core competency, meaning that performing the work provides a competitive differentiation. In their classic Harvard Business Review article, C. K. Prahalad and Gary Hamel shared three tests that identify whether an activity is core or not.1First, a core competency provides potential access to a wide variety of markets.

Prahalad and Hamel use the example of an electronics company needing to have a core competency in display systems. Second, a core competency should make a significant contribution to perceived customer benefits of end products.

For example, it is easy to see how a display screen can impact end users’ perceptions of electronic items, such as cell phones. Third, a core competency should be difficult for competitors to imitate. Thus display screens that might have once been difficult to imitate began to be outsourced to suppliers as the technology evolved. This is likely why Apple chose to work with Corning, which had developed competencies in advanced glass technologies like the Gorilla Glass® for newer models of the iPhone™.

End-to-End Supply Chain Synchronization

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